Patient satisfaction is extremely important to us and we are pleased to report that most of our patients come to us from recommendations from other patients, GPs or consultants.
I’ve been there 3 separate times for 3 separate issues (a couple which had plagued me for years) and all were fixed with ease. I can’t recommend this business enough. It makes me wonder why others can’t be more like it.Oliver Meade
Ian is the best physio I've ever visited. He immediately was able to identify the problem with my ankle from a previous injury. He was so great and was able to work with me as a runner get me back to running again and just in time to start my marathon training plan. Couldn't have got back to running without Ian, would recommend him to anyone!Susan Fraser
Ian is fantastic! I couldn't recommend Ian highly enough. Very easy to book an appointment and found a time very quickly that suited us both. Right from the off Ian was consultative and got to work straight away to sort out my injury. Constant support was offered outside of appointments and training aids were provided to help with the recovery. Conveniently located and great facilities. Will 100% be returning should I need to see a physio again.Michael Smith
Ian is a brilliant physiotherapist. I broke my radial head and had to have it replaced with an implant and he helped me not only get the range of motion back but a lot of strength too. I would recommend Ian to anyone!Pav Roman
After a traumatic shoulder dislocation I was concerned about the future re: limited range of movement, pain and not being able to continue with sport. Ian at the PhysioRoom instantly put me at ease, assessed the shoulder and put together a program. The overall aim was to return my shoulder to how it was before my accident. I am now fully recovered, pain free and looking forward to getting back to sport - something I thought would never happen! The service is great and I would 100% recommend this clinic to anyone looking for physiotherapy.Darren Foulkes
I feel so lucky to have found this brilliant practice! I arrived feeling very “wobbly” and in quite a lot of discomfort with a very “dodgy” knee. Ian’s calm and very reassuring manner was just what I needed and his diagnosis and very clear guidance has made all the difference. I highly recommend the Physio Room.Giuliana Bewick
Five stars - fitted me in at short notice and gave really clear and helpful advice that gave me confidence to be able to take part in a race that I thought I'd have to miss - I'd thouroughly recommend.Lee Mansfield
Have been going to The Physio room for many years now with various different muscular problems and always receive expert help and advice. Facility is lovely, in a good location with easy parking.Sylvia Court
Ian provided me with a number of treatments to help with some hip pain I was experiencing after running and exercise. The treatments worked very well and on each visit I was always made to feel at ease and welcome. Ian provided a very professional service and the environment is very clean and comfortable.Graham Hurley
Ian was extremely helpful in helping me to recover from a long-standing knee issue. I'm now back running again after several months of not doing so. Would absolutely recommend.Will Ray
Would highly recommend Ian at the Physio Room. He helped me with a painfull neck/shoulder. I felt relaxed and comfortable throughout the treatments.Kimberley Ridgwell
Very knowledgeable, got to the cause of my problem and helped a great deal using manual therapy. One of the best physio’s I’ve been to. Highly recommended!Dave Porter
Meant to write a review ages ago but forgot due to no longer having any issues with my neck/back. Ian is fantastic and identified the problem I had been trying to solve for over a year straight away.Molly Sullivan
I would highly recommend Ian at the Physio Room. I had severe back and leg pain and could barely walk. I certainly couldn’t go to work or play netball. I even needed help getting to the clinic as it was too painful to drive. Ian was recommended to me by a friend at the netball club as someone who had done wonders with her knee! Ian did a very thorough assessment and diagnosed the problem as a prolapsed disc with nerve root compression. I appreciated that he took his time to assess and explain everything to me as I was very upset and could not imagine it would ever get better. He even wrote a letter to my GP explaining his findings and asking for certain medications. The treatment, exercises, advice and constant support all helped me get better far quicker than I had expected. I was impressed that he not only treated the symptoms but also addressed the causes as well. I am now completely pain free, back at work and playing netball three times a week. I continue with the exercises Ian gave me to avoid any further problems but would not hesitate to use him again or recommend him to anyone. Thank you!Mary Williams
I have been attending the physio room over the last year and have been impressed with the standard of treatment I have received. Ian is patient and caring with his advice, exercise recommendations and treatment. This has assisted with my recovery from a persistent foot injury and means that I am looking forward to being more mobile. Thank you!Lisa Meakin
I fully recommend Ian at the Physio room. I wouldn't go anywhere else. Stop googling and book an appointment with the Physio room. The quicker you do, the quicker you'll be fixed. I hope you feel better soon.Ian Axton
I have visited Ian at The Physio Room a number of times and would not consider going anywhere else. He has always been very thorough with his questioning and observations in order to make a diagnosis. He explains everything clearly and shows you exercises that you can do at home to speed up your recovery. He has a wealth of knowledge and is always willing to answer questions-very patiently!! A while ago I had a fall and injured my foot/ankle. Hospital staff insisted that there was no bone damaged and treated it as a sprain. Ian was convinced that there was a fracture and finally after 6 months, and a private MRI scan, the fracture was discovered! I will always be grateful to Ian for the diagnosis and his encouragement to persist in getting further investigations. I would definitely recommend The Physio Room due to Ian’s professionalism, skill and most of all his positivity and empathy.Sue Smith
I have been a patient of Ian’s over a number of years and he has always, yes always fixed the problem. Never a wait, sometimes same day treatment….where else can you get that service!! Easy access and free dedicated parking spot!! Thanks Ian for your diagnoses and perfect treatment over the past and no doubt future years.Hugh Brown
Ian is a great physio! I am a landscape gardener and put my back and muscles under a lot of pressure. I have used other physios that never got the results that Ian has managed. It's nice to know anything that aches will get sorted with Ian's experience and expertise! I would not hesitate to recommend Ian to friends or all my work colleagues, and I look forward to using him for many more years. Safe to say 100% the best physio in Herts.Glenn Rawlinson
Unfortunately, over the years, I’ve had a few reasons to see Ian for treatment. I’m yet to have had anything but an excellent experience. He is calm, professional and thorough. Ian has taken the time to understand and identify the difficulties. He has both treated me effectively in sessions and equipped me with the exercises and adaptions to help me manage the symptoms myself. I unreservedly recommend The Physio Room.Andy Keay
I've been going to The Physio Room for about a year and the improvement in my hip has been amazing. Confident diagnosis and specific treatment and supplements have made my mobility much better. I wouldn't go anywhere else.Paul Brooks
Ian is an absolute pleasure of a gentleman and I wouldn’t choose anywhere else for my physio needs. With much experience he provides a friendly atmosphere and has helped me to understand my injuries better than anywhere else ever has. He is extremely flexible with appointments and definitely worth a visit for all kinds of issues.Louise Worsdale
Ian is a very professional, extremely pleasant and very flexible physiotherapist. I have been using him for many years for various different ailments and he has always been able to resolve my problems. He works on his own so you get 100% of his time, every time you see him. I can thoroughly recommended his services.Martyn Phillips
I’ve recently completed an intensive course of treatment with Ian after breaking my arm/shoulder skiing. Despite my fears, Ian has managed to get my arm working as it should again. Not only is he a great physio, he is personable and very patient! I’d have no hesitation recommending Ian to anyone.Paul Hunt
I have visited The Physio Room many times over the years with various problems. I have found Ian to be very easy to talk to, he is very knowledgeable and extremely helpful. Great service and highly recommended.Susan Glasspool
Ian has treated my two sons: my eldest son following shoulder surgery and my youngest son who was suffering from terrible tension headaches. My eldest son’s shoulder has returned to its original strength and he is forever grateful to Ian for being able to play rugby every week now. The exercises that Ian taught my son give him confidence in maintaining his physical strength post-operation. My youngest son’s headaches have stopped after few of Ian’s treatments. I have since recommended him to a friend of mine whose daughter could not find the cause for her recurrent headaches. Her headaches have stopped too and she is very thankful to Ian. Ian is very knowledgeable, professional and witty. I can’t recommend him highly enough.Laura Carter
Quite simply, Ian is excellent. I went to to The Physio Room in March 2013 as I had a long-standing shoulder problem that i needed to manage as I was planning to row the Atlantic in December of the same year (!!). The treatment and advice I got in the 8 months leading up to the event were superb; the physio sessions and the exercises/stretches I was given were spot on and there's no way I could have gotten through 8 months of hard training and 61 days on the ocean without Ian's support. Could not recommend more highly.Scott Etherington
Ian has now treated 2 members of our family with serious injuries - he worked with my husband following complex shoulder surgery and my 12 year-old son who'd suffered a torn ligament in his ankle. He is kind and calm and has a very reassuring manner, which is so important especially when a child is concerned and in pain. He sets achievable goals, and works with the patient and injury for optimum short and long-term benefits. Most importantly he has achieved fantastic results for both my husband and son. My husband has regained a range of movement that the doctors/surgeon thought unlikely after seeing the initial injury. We would highly recommend Ian and The Physio Room to anyone.Melanie Archer
I had one session at the Physio Room in February 2016 and it was money very well spent. I chose the Physio Room because of the positive reviews so my own one is overdue. I have had professional treatment for my lower back to a private treatment high standard and care before, and The Physio Room was excellent in comparison. The pain i thought was from weak glutes was from their diagnosis most likely an L5 bulge. I adjusted my training regime to allow more time resting and became more posture aware.As a result the pain was gone in about 5 weeks and i feel confident to pick up my running again.Paul Hammond
I went to The Physio Room with a groin strain and Ian was great with the treatment, exercises and advise to get back to full fitness. If only I did this when I first pulled my muscle (rather than the fourth time). Would recommend them to anyone.Michael George
I've had to see Ian at the Physio Room for a few hiccups over the two years and cannot praise him and his practice enough. Having seen other physios prior to Ian, I had a chronic knee injury, that whilst took time to begin to control, with Ian's help are finally solved and I was able to go back to playing football once again. Ian is very friendly and communicative and I quickly built a witty rapport with him over my appointments, making a visit for painful therapy far easier. Whilst I can't have been the easiest patient either, Ian always had a great deal of patience with me throughout my treatment! I wouldn't hesitate to recommend The Physio Room to anyone looking for a physio and indeed have done so.Chris (dooburt)
A calf injury left me unable to run for over a year, with a number of physios and specialists unable to solve the problem. Ian was able to get me back running in just over two months - just as he said he would! He combined intense treatment of the affected area with solid guidance on the importance of mechanics and running form. Ian is a runner himself which meant his advice was not just theory but based on his own experience as well. In short, don't waste time or money anywhere else and go straight to The Physio Room!Chris Bergin
Ian is my go-to Physio for any injuries and his opening hours make it easy to get a convenient appointment. I would strongly recommend him.Gaynor Tansley
Both my wife and I have visited Ian Goodall over several years with a range of problems. We have always been very impressed with his knowledge, expertise and understanding. We have never been pressed to continue with treatment and feel very comfortable in his presence. We now bypass the local doctor with any relevant problem which, on one occasion, resulted in the diagnosis that urgent surgery was needed.Keith Carpenter
I've been going to Ian now at the Physio Room for some time and his professional care and thoroughness have always been impressive. His knowledge of physiology is excellent, and he takes great care in considering the best treatment for specific conditions.I would heartily recommend him.Melinda Hill
I booked some sessions with Ian at The Physio Room to treat a recurring back injury. Ian is very professional, knowledgeable and down-to-earth. The treatment really helped my recovery, and the advice on exercises was also really useful. I would recommend to others.Derek Novavi
As a childrens nurse my back has suffered awkward movements for too long, and it began to affect my life and work. I had had a recommendation for 'The Physio Room' and found it very easy to get an appointment. Ian was very professional, and quickly identified the problem. After a couple of sessions and some advice on exercises, my back was feeling much better. I wish i had gone years ago when i first felt it twinge! Great practice and have since recommended to others who have been just as satisfied with their results.Cassie Burke
My family have had great service and many aches and pains are banished in one visit. The parking is very easy right outside the front door and free for the duration of your visit which is a plus. By far the best Physio in the areaMick Jones
Being the over exuberant person I am, and believing I still have a body of a 21 year old, I am unfortunately a regular at the Physio Room! Ian always seems to get me back up and running ASAP. Top physio and would recommend!Russell Burke
10/10 Ian Goodall. I visited Ian with no idea of what my problem was, and after about 10 minutes he diagnosed the problem and really helped me to make a speedy recovery. I would highly recommend The Physio Room. Great people and great service. Thanks Ian.Ben Elphick
I can't say enough about what a great help Ian was in helping me recover from a torn hamstring. He has done more than just help me recover he has also advised me on the best way to limit the chances of it tearing again. Ian outlined a new programme for me which has helped with my recovery and flexibility in my legs. A great help and I fully recommend Ian to anyone with any kind of injury.Edward Jones
I was in so much pain with horrible spams in my lower back. Ian kindly took me in a last minute appointment and diagnosed the issue with my back. With his advise and some sessions the pain disappeared and he has managed to get me back in shape! I highly recommend The Physio Room, Ian is very professional and cares about the patient. If you are in pain as I was, don't doubt! Go to visit Ian!!Ane Allende
I went to the physic room because of an ongoing back problem. After a diagnosis and two treatments, it was greatly improved, and much more mobile. The whole approach was very professional, and the Physiotherapist was very knowledgable. I would certainly recommend it.Richard Burge
I attended the Physio Room in Hertford due to ongoing RSI issue. The treatment and information I received was excellent, the practice was very professional and the physiotherapist was extremely knowledgable. I would recommend.Vicky West
Ian is very professional and very understanding to your specific needs He has helped me a lot with bad back and neck pains Great serviceDaniel Barritt
I have been treated by Ian on three occasions now in different sports injury areas and each time he has worked together with me to resolve the problem with treatment, exercises and support/encouragement through the ups and downs of the recovery to get me up and running again. I would recommend.Andy Martin
I booked sessions with Ian in the summer when suffering back issues and asociated sciatica symptoms, after a recommendation by a fellow clubmate. I was very happy with the treatment and exercise advice given which helped clear up the problem (once I accepted the advise to stop running until sorted!). Maintaining the recommended regime I've had no hint of a recurrence of the back issues since. Recommended.Ken Jude
I've been going to The Physio Room in Hertford for a few years now, with various running, induced injuries. Ian always get to the root problem/cause on the first vist and set about getting me 'Straight' again. He does his bit, and sends me on my way to do my part. Its a great partnership that works every time. He is very proffessional in his approach towards his work which comes across upon meeting him.Tim Saban
I can highly recommend Ian. He was caring and thorough and helped my daughter with a foot injury with great success.Emily Sugarman
Excellent Physio. Made my neck ache go away with just 2 sessions, expected a lot more. Good Job.Graham Cove
Went to see Ian Goodall 10 years ago with a shoulder injury. He didn't attempt physiotherapy but advised seeing a consultant orthopaedic surgeon. As a result an MRI scan and physiotherapy advice I made a full recovery from what was a serious injury. A couple of years ago I further injured my shoulder and Ian diagnosed torn tendons of specific muscles. An NHS X-ray and ultra-sound scan later confirmed his diagnosis. An excellent physiotherapist. I'm very confident of Ian's competence and professionalism and feel safe in his hands. I still keep up his recommended shoulder exercises and all's well. This time it's been knees! After finding NHS physiotherapy disorganised and disjointed I've been back to Ian. He discussed and explained what is causing the pain, recommended specific exercises and guided me towards future treatment. He's the most knowledgeable physiotherapist I've known and in addition to the physio I've been able to use him as a second opinion to the hospital orthopaedic consultations.Grahame Ainge
The Physio room in Hertford has not only cured my severe shoulder pain it has also given me advice and techniques for it not to happen again. Ian is great and really puts you at ease.Steven Curran
Ian is very knowledgeable.professional and more importantly very able. Good listener and does not waste valuable time, gets on with treating your injury/complaint.Ray Jackson
I see Ian every now and then and he always sorts out the very tight muscles in my neck and shoulders. I have been coming for a few years now and that will continue. Thanks IanChelsea P
Outstanding.Rafael Muñoz